Customer Communication:
Gone are the days of lengthy phone calls. Our integrated Online Booking Portal allows your customers to move online, effortlessly reporting new jobs with descriptions and preferred time windows.
"Repair-CRM being used in a marine engine and industrial repair facility."
„Because of the simplicity, Repair-CRM had like zero learning curve. Basically we were able to implement and go.”
„Also communicating with the software team is incredibly quick and easy when I have questions, or suggestions that could be put into place. The customer service has been awesome.”
„Communication with the company, and the ability to do work arounds for my company. Most other companies, have their set product or the complication of their product that was overwhelming.”
„Responsiveness, ability to work thru and help with any issues, and the ability communicate what they can and are not able to do.”
„The simplicity and ease of use between modules.”
„Asset management for the forklifts was critical for us with Customer Management.
Also the customization of the templates to match our previous company Branding.
Our overall efficiency grew with 25% overall, thanks to the digital work orders.”
Gone are the days of lengthy phone calls. Our integrated Online Booking Portal allows your customers to move online, effortlessly reporting new jobs with descriptions and preferred time windows.
With Repair-CRM, dispatchers can easily select clients, define job details, and dispatch digital work orders to technicians' tablets.
No more hassle with paperwork or illegible hand-written notes.
Our system lets you manage your technicians' calendars effectively.
Sending real-time reminders and notifications as new jobs come in.
Techs can finalize the job on their tablets with ease, even without tech-savvy skills.
If they can navigate through Facebook, using our app is a breeze!
With Repair-CRM, technicians can:
View all client notes, addresses, and job details
Navigate to the client's location with just one click
Start a timer when the job begins and clock out when it's finished
Add labor, costs, photos, and even PDFs for comprehensive job notes
Collect electronic signatures to confirm job completion
Seamlessly transfer job details to QuickBooks Online from our platform. With just one click, all client data and items are sent, and you can review the final invoice right in Repair-CRM.
Newly Added Features:
Experience the benefits of our latest additions designed to provide a comprehensive understanding of your operations and improve customer relations:
Send personalized quotes to your customers right from the app
Empower your technicians with the Daily Map view feature on mobile for efficient routing and time management
Keep a detailed customer profile with infinite customer notes
Maintain comprehensive job notes with insider information, including pictures and PDFs
Call the client with just a single click
Transfer data to QuickBooks directly from mobile
Affordable Pricing
Explore the Pro+ Plan for larger teams of 11-20 users, priced at just $99 / month
Assign Technicians to Jobs
Attach photos & Collect signatures
Customer notifications
On Site Stopwatch™ – Time Tracking
Customer Feedback System™
Our built-in stopwatch lets your technicians record their work hours precisely from the moment they start until they complete the job.
Keep tabs on your technicians in real time. Know where they are and the status of the jobs they are handling.
Tailor the app to fit your business needs with our customizable fields feature.
Equip your team with valuable insights.
Access past job records, faults, and problems for each client to enhance job preparedness.
Let them know when they're next in line or if there's a delay
a great way to improve customer experience!
Manage your customers' devices, vehicles, or equipment easily.
Stay on top of next maintenance schedules, previous faults, service visits, used parts, and detailed asset reports.
Empower your customers to report new jobs online, attach photos, and select their preferred service windows
all feeding directly into your Repair-CRM!
Start your free 14-day trial. No credit card required.
Choose from our Starter, Grow, or Pro plans starting from just $19/month, tailored to the size and needs of your Field Service business.